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Why should business use workflow?
Efficiency is the key word to the road of success for today’s
business. Every company is looking for ways to achieve efficiency
in productivity and cost, many are at various stages of automating
their business processes to achieve this purpose.
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What is Workflow?
According to WfMC (Workflow Management Coalition), workflow
is defined as “The automation of a business process, in
whole or part, during which documents, information or tasks
are passed from one participant* to another for action, according
to a set of procedural rules.”
Workflow often goes hand-in-hand with Business Process Re-engineering
(BPR) to take the full advantage of the efficiencies created
by technology. BPR is concerned with re-optimization of organizational
processes and structures following the subsequent workflow implementation
of the core business processes of an organization. Although
workflow technology is an appropriate solution of BPR, not all
workflow implementations are required to be part of the BPR,
for example, implementation to automate an existing business
procedure.
Many businesses look at workflow technology as the solutions
to handle ever increasing information flow and the essential
tool to help them to stay ahead of the competitors. Implementation
of workflow becomes a trend in the business world and many organizations
are at various stages of automating their business processes.
*participant = resource (human or machine)
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What are the benefits of using Workflow?
With clear defined business goals and carefully planned business
process, the workflow technology can give you the following
benefits:
Improved efficiency
Streamlined operations results in the elimination of many unnecessary
steps and delivers the corresponding work to the right person
at the right desktop with workload balancing control
Better process control
Enhance the control over mission critical business processes
through the adoption of enterprise business rules throughout
the process.
Flexibility
to accommodate business change
Technology controlled business allows the re-design in of the
process to meet the changing business needs.
Enhance
customers satisfaction
Workflow technology shortens turnaround time to customers’
requests and instants responds to customers’ enquiries.
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Why choose FOCAL?
FOCAL combines the industrial-strength imaging with workflow
solutions, which possesses all of the features and functionalities
that are essential for all mission-critical and high-volume
business processes. FOCAL is designed and developed upon the
FileNET technology with seamless integration into FileNET’s
Panagon suite of integrated document management (IDM) software
and Visual WorkFlo. There are two key features in FOCAL which
are the results of years of experience in understanding paper-intensive
business processing and knowledge in designing imaging and workflow
solutions- business workflow template and innovative workbench
design, which not only greatly reduce the cost of ownership,
also offer the flexibility to meet short-term and long-term
business requirements.
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Benefits of using FOCAL
Lower Cost on Implementation and
Ownership
- Business workflow templates – a set of workflow
templates greatly reduce the cost and time in customization
and implementation.
- Innovative workbench design allows the re-structure of
workbench with just a few clicks.
Maximize value and information usage Ownership
- Secure capture, delivery, storage, and management of mission
critical objects.
Increase competitiveness
- Automated transaction process
- Faster processing times
- Improved operational costs
- Improved customer service
Enhance business process management and
monitoring Implementation and Ownership
- User-friendly monitoring devices and reporting function
enables to track, monitor and manage work processes, also
allows system administrators to be alerted of changing conditions
and make adjustments anytime.
Designed
with great flexibility
- Integrated with and/or communicates to other finance
systems within and outside the bank.
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